policies

Refund Policy

Our Guarantee

Because our products are digital and delivered instantly, we ask that you read the product description carefully before purchasing. That said, we stand behind what we make.

If you're not satisfied with your purchase, email us within 14 days of your purchase date and we'll issue a full refund — no lengthy explanation required.

We'd genuinely love to hear what didn't work for you, but it's not a condition of the refund.

How to Request a Refund

  1. Email support@goelora.com with the email address used at checkout and your order number (found in your purchase confirmation email).
  2. We'll confirm your refund by email within 2 business days.
  3. Refunds are returned to your original payment method within 5–10 business days, depending on your bank or card provider.

What This Covers

Exceptions

Questions Before You Buy

If you're unsure whether a product is right for you, email us at support@goelora.com before purchasing — we're happy to answer questions about what's included.

This policy is provided for general informational purposes and should be reviewed by a qualified attorney familiar with applicable consumer protection law in your operating region(s) before publishing.